quote:Originally posted by Tim Vipond:quote:Originally posted by Big Bear:
Magnason-Moss Act and Amsoil
Tim, I have a question, lets say I by a brand new Ford Mustang and buy Amsoil 100% synthetic oil and I do yearly OCI's.
After the 3 year/ 36,000 mile warranty is up I go ahead and buy an extended warranty from Ford, I buy there Ford ESP Plan and take the warranty out to 100,000 miles. I may not put 25,000 miles on in a year, maybe I might put on anywhere between 15,000 to 20,000 miles a year.
If I have a problem with something going wrong in my engine, it seems you said in that thread that Amsoil would fight for me in court, is there any money out of my pocket, and if Amsoil does battle it out with Ford in court, how long will this process take. I cannot drive my beloved Mustang becuase of whatever went wrong in my engine from doing extended drain intervals with Amsoil. Will this whole legal process take a couple of years, will this mean I will have to go out and buy another car since my Mustang is just sitting.
It all depends on what went wrong with the engine. If it was a manufacturing defect, Ford pays. If Ford Motor Company writes that AMSOIL oil failed (which they have to prove), then contact AMSOIL technical who will begin their own investigation at no cost to you. Generally, it only takes a few phone calls to determine what the problem is, and maybe an independent oil and parts analysis which might take a few days. If there is doubt, AMSOIL will authorize repairs, and if their analysis shows the oil did not fail, they will seek reimbursement from Ford. It should only take a few days longer than regular repairs. I have never heard of it going to court. Usually the outcome of the 3rd party oil and part analysis is very clear what caused the failure, thus which company is responsible. You can rent another Mustang in the meantime which should be covered by either company's warranty.
Let's say it was a lubrication failure, like a rod or some other lubricated part that goes bad, your telling me that if Ford denies my warranty because I did extended drains with Amsoil, so Amsoil is going to jump in and take care of this in a few days, that sounds really optimistic, I just might have to go and let my Amsoil Rep read this thread and see what he thinks.