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Reply to "X-1R is it same as USA or Malysia, Malaysian don't protect engine"

It is sad to see the comments from Mr Milano are still posted on this site. I personally dealt with Mr Milano in my capacity of CEO for X1R in the Asia Pacific region, we gave him the ultimate respect and a lot of time. In the rare event that we receive a complaint about our product we make every effort to investigate the claims, this complaint was treated like all the others. Unfortunately Mr Milano did not tell the entire story as indicated in the message frm Mr Jeff Ketchledge. To put it simply his car had been in and out of the mechanic for at least four to five months prior to the use of X1R as the new engine that he had put into his vehicle would not function properly. When eventually he experienced a catastropphic falure of his engine he initially tried to get the mechanic to pay for a new engine, when this failed he approached us.

Please rest assured that the product that is sold throughout the world comes from but one factory located at Fentress Boulevard, Daytona, Florida, USA. All product is subject to stringent quality checks prior to shipment both in the USA and in the regional HQ in Malaysia.

Nigel McKenzie CEO Asia Pacific
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