I would like to know how can lubricants lose its volume over time in a car engine? Our customers complained that after like 5000 km, there's a loss of 1-2 liters of engine oil (SAE 20W-50), isn't it too much? They also said that after a few weeks, they have to top up the oil. Can someone tell me what is wrong? My company does lubricant blending and this has never happened before.
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