I am not familiar with Tivela S, but from an on-line source (patent dealing with PAG lubricated robots)
According to an embodiment of the invention said polyglycol- based lubricant is a Tivela® oil, available from Shell. Tivela S oils are high performance, anti-wear, synthetic polyalkylene glycol-based oils with an extremely high viscosity index. They are resistant to the formation of harmful oxidation products, which results in a cleaner oil.
So Tivela are PAG oils. Was there a different oil in the gear application - mineral oil/preservative- prior to the Tivela - additives insoluble in PAG - insoluble basestock should pass through filter?
Can you check for wear metals or dilute used oil with a polar solvent (solvent dissolves new Tivela) If diluted oil hazy/cloudy pass through fine filtration/centrifuge (settle over weekend) to isolate plugging species