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265 replies

New Car Warranty using Amsoil...

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B bigbearMember
quote:
Originally posted by Tim Vipond:
AMSOIL oil and filter change intervals for vehicles in warranty can be found at http://www.amsoil.com/lit/g1490.pdf?zo=1181889 . Several new car dealerships offer AMSOIL for their cars under warranty.


Sure they recommend their XL series API certified oils, and to follow the mfg OCI, not Amsoil extended drain intervals. Telling someone to use Amsoil for 15K without a change in a new $90,000 motorhome is poor advise.

If you have a new car, it is wise to follow the OCI in the owner's manual,because during the 1st 25,000 to 50,000 miles on a new engine is where you are going to have most of your break in wear.

No oil filter, not even the Amsoil EaO Oil Filter is going to trap all of that break in wear material, some of it is going to be dispersed and held by the motor oil.
T timvipondMember
quote:
Originally posted by Big Bear:

Sure they recommend their XL series API certified oils, and to follow the mfg OCI, not Amsoil extended drain intervals.
Which dealerships only recommend the API Certified XL oils and to follow the mfg OCI? Here is a quote from GM: “The New Vehicle Warranty would not be void simply because an owner failed to use proper engine oils or did not perform maintenance at the prescribed intervals. Warranty applicability is contingent upon the cause of failure.”
Service Policies and Procedures Department,
General Motors Corporation “
quote:
Originally posted by Big Bear:Telling someone to use Amsoil for 15K without a change in a new $90,000 motorhome is poor advise.
Why? AMSOIL has made these recommendations for 38 years without a problem

quote:
Originally posted by Big Bear:If you have a new car, it is wise to follow the OCI in the owner's manual,because during the 1st 25,000 to 50,000 miles on a new engine is where you are going to have most of your break in wear.
Is this opinion or fact? If fact, please post your reference. AMSOIL says you can begin AMSOIL and extended oil changes immediately. This is what the Texas State Police do. No problems.

quote:
Originally posted by Big Bear: No oil filter, not even the Amsoil EaO Oil Filter is going to trap all of that break in wear material, some of it is going to be dispersed and held by the motor oil.
The AMSOIL EaO oil filter traps more and smaller particles than other filters. Do you have a reference that those break in materials will not be trapped by the filter or cause a problem?
B bigbearMember
http://www.gm.com/corporate/re...oved_engine_oils.pdf

Tim, how come Amsoil isn't on GM's approved list? Even there API certified XL Series? Even some of these small no name companies made it.

Even Pennzoil Platinum made the list, does GM know something about Amsoil not being good for there engines, maybe they see something wrong with Amsoil and they certainly do not need anymore bad publicity or uneccessary recalls because it seems like Amsoil does not meet there standards for some reason.

I hope you are not going to come back with your Amsoil Warranty about motor oil's and them having to prove that Amsoil caused a problem.

Maybe Amsoil motor oil's are just outdated for today's GM Engines and do not offer the right protection.

I know, Amsoil doesn't want to pay for the certification, they'd rather reinvest the money in R&D, LOL. Odd considering how many GM products are on the road.
_________________________
T timvipondMember
quote:
Originally posted by Big Bear:
http://www.gm.com/corporate/re...oved_engine_oils.pdf

Tim, how come Amsoil isn't on GM's approved list? Even there API certified XL Series? Even some of these small no name companies made it.
AMSOIL doesn't believe in paying GM and others money and putting the time in to get on 100's of manufacturers lists. No manufacture requires an oil to be on the list in order to keep warranties intact. If GM required an oil on their list to be used, GM would have to provide it for free. Money and time wasted. But AMSOIL offers oils that meet GM's specs, and never had a warranty issue.
T trajanMember
quote:
Originally posted by Big Bear:
http://www.gm.com/corporate/re...oved_engine_oils.pdf

Tim, how come Amsoil isn't on GM's approved list? Even there API certified XL Series? Even some of these small no name companies made it.

Even Pennzoil Platinum made the list, does GM know something about Amsoil not being good for there engines, maybe they see something wrong with Amsoil and they certainly do not need anymore bad publicity or uneccessary recalls because it seems like Amsoil does not meet there standards for some reason.

I hope you are not going to come back with your Amsoil Warranty about motor oil's and them having to prove that Amsoil caused a problem.

Maybe Amsoil motor oil's are just outdated for today's GM Engines and do not offer the right protection.

I know, Amsoil doesn't want to pay for the certification, they'd rather reinvest the money in R&D, LOL. Odd considering how many GM products are on the road.
_________________________


Better Amsoil than Swindle....er synlube. Even the OP, who attacked anyone who dared to question that crud, agrees.
T trajanMember
quote:
Originally posted by Tim Vipond:
quote:
Originally posted by Big Bear:
http://www.gm.com/corporate/re...oved_engine_oils.pdf

Tim, how come Amsoil isn't on GM's approved list? Even there API certified XL Series? Even some of these small no name companies made it.
AMSOIL doesn't believe in paying GM and others money and putting the time in to get on 100's of manufacturers lists. No manufacture requires an oil to be on the list in order to keep warranties intact. If GM required an oil on their list to be used, GM would have to provide it for free. Money and time wasted. But AMSOIL offers oils that meet GM's specs, and never had a warranty issue.


The list of approved oils is a list of oils that meet all the specs. Nothing more or less.

They can, and do, require whatever oil you use to meet said specs for warranty coverage.

I haven't seen any owners manual that says "Use whatever oil and or weight you want."
A adfd1Member
quote:


They can, and do, require whatever oil you use to meet said specs for warranty coverage.

I haven't seen any owners manual that says "Use whatever oil and or weight you want."


BINGO, I thought I was the only person who realized that! Thanks Man. Bottom line pick an approved oil from GM's list if you own a GM. If you have a problem and follow GM's recommendations you'll be fine. Even cheap no-name oils are on the list, so price and availability is no problem!

AD
T timvipondMember
quote:
Originally posted by Trajan:


The list of approved oils is a list of oils that meet all the specs. Nothing more or less.
You could also add that there are other oils that also meet the specs and list them on their labels, but have decided not to pay GM or spend the time to get on their list.

quote:
Originally posted by Trajan:They can, and do, require whatever oil you use to meet said specs for warranty coverage.
Here is what GM says about motor oil:

“The New Vehicle Warranty would not be void simply because an owner failed to use proper engine oils or did not perform maintenance at the prescribed intervals. Warranty applicability is contingent upon the cause of failure.”
Service Policies and Procedures Department,
General Motors Corporation “
T timvipondMember
quote:
Originally posted by ADFD1:
quote:


They can, and do, require whatever oil you use to meet said specs for warranty coverage.

I haven't seen any owners manual that says "Use whatever oil and or weight you want."


BINGO, I thought I was the only person who realized that! Thanks Man. Bottom line pick an approved oil from GM's list if you own a GM. If you have a problem and follow GM's recommendations you'll be fine. Even cheap no-name oils are on the list, so price and availability is no problem!

AD
Maybe. API has tested oils off the shelf that was API Certified, yet did not meet API spec. Valvoline and Castrol tested Mobil 1 5w30 off the shelf and it did not meet the API spec. Mobil 1 5w30 is on the GM approved list. Since it did not meet the API minimum spec, how could it meet the GM spec?

Again, here is what GM has to say about oil and warranty:

“The New Vehicle Warranty would not be void simply because an owner failed to use proper engine oils or did not perform maintenance at the prescribed intervals. Warranty applicability is contingent upon the cause of failure.”
Service Policies and Procedures Department,
General Motors Corporation “

Personally, I'd rather us a better oil than one that barely meets API and the GM spec. So that is what I do.
T trajanMember
As seen in this thread from our resident troll. who hasn't popped in yet: http://www.bobistheoilguy.com/...umber=1504155&page=1

I just love this line: "You do have the right to use any oil you choose, and if that oil is not what Ford specifies for warranty purposes, Ford has the legal right to give you the middle finger, which is exactly what they are doing"

The guy A: The wrong oil. B: Ignored the OCI.

And dnewton3's posts are very informative as well.
T timvipondMember
quote:
Originally posted by Trajan:
As seen in this thread from our resident troll. who hasn't popped in yet: http://www.bobistheoilguy.com/...umber=1504155&page=1

I just love this line: "You do have the right to use any oil you choose, and if that oil is not what Ford specifies for warranty purposes, Ford has the legal right to give you the middle finger, which is exactly what they are doing"

The guy A: The wrong oil. B: Ignored the OCI.

And dnewton3's posts are very informative as well.


Interesting thread. No proof it ever happened. If it did, he did a lot of things wrong:

1. It seems he didn't get a letter from Ford Motor Company stating why his engine or the oil failed and that his warranty claim is denied.
2. He refused to name the oil he used.
3. He never got an analysis to prove coolant was in the oil.
4. He never contacted the oil company for assistance.
5. He likely used a wrong oil. And he did not follow the oil company's warranty requirements.
6. No oil company recommends an extended oil change interval for his truck due to known fuel dilution problems with this engine design.
7. He never got a UOA when he met Ford's recommended oil change interval.
Ford and AMSOIL list these oil recommendations for his truck:
2008 FORD TRUCKS F450 PICKUP 6.4L 8-cyl Engine Code [R] Turbo Diesel
LUBRICANTS & FLUIDS:
AMSOIL published Technical Service Bulletin MO-2009-10-01
"identifying" high fuel dilution in 2007-2010 light duty
diesel pickups (Dodge 6.7L, Ford 6.4L, and GM/GMC 6.6L LMM)
equipped with diesel particulate filters. Amsoil has revised
the drain interval recommendation for these specific
applications to the longest manufacturer-recommended
interval. Oil drain intervals can be extended further with
oil analysis.
Engine Oil
Grade 1......CJ-4
Synthetic 5W-40 Premium Diesel Oil (DEOQT)
Synthetic 15W-40 Diesel Oil (DMEQT)
32 to 122F......10W-30
Above -4F......5W-40
Above 68F......15W-40
Below 122F......0W-40, 0W-30
If the cause was a coolant leak then Ford would pay. If the cause was the oil failed, he did not follow the warranty instructions of the oil, so his oil warranty would be denied.
A adfd1Member
quote:

If the cause was a coolant leak then Ford would pay. If the cause was the oil failed, he did not follow the warranty instructions of the oil, so his oil warranty would be denied.


Agreed if a coolant leak was at fault Ford would pay, how could someone blame the oil?

Now if his Amsoil dealer sold him an extended drain oil and neglected to inform him about problems with his engine and extending drain intervals what happens? Amsoil won't pay, Ford won't pay, does he visit a court house with the rep for giving bad advise if the oil did in fact cause the failure? Lots of bad info is exchanged by misinformed or over eager sales people! It happens everyday.

AD
A adfd1Member
Worth looking at, here is a man that is well informed: Worth a paste: When two companies lock horns the end result is the customer is without a vehicle. Get a lawyer involved be prepared to pay.

It is always best to stick with the mfg suggested oils and change oil when the mfg suggests changing oil. They designed the engine.


Pasted from the link.

Gosh - here's a real life example of what I've often touted about the misconceptions of the M/M Warranty act. In a nutshell, I can summize.

If you use the prescribed fluids in the prescribed manner, then the burden of proof is upon the OEM to show that your actions somehow caused the failure of the product in question. If you have good, solid evidence to show that you followed warranty parameters, then most OEMs won't even argue with you. If you use alternative materials and/or methods for maintenance, then the burden of proof is upon you to show that your selections did not cause the failure. It's that simple on the surface; use their specs and they have to show it's not their fault - use your stuff and it's up to you to show it's not your fault.

-----------------------------------------

After reading this who needs the hassle if there is a problem?
Keep life simple take the path of least resistance.

AD
T timvipondMember
quote:
Originally posted by ADFD1:
quote:

If the cause was a coolant leak then Ford would pay. If the cause was the oil failed, he did not follow the warranty instructions of the oil, so his oil warranty would be denied.


Agreed if a coolant leak was at fault Ford would pay, how could someone blame the oil?

Now if his Amsoil dealer sold him an extended drain oil and neglected to inform him about problems with his engine and extending drain intervals what happens? Amsoil won't pay, Ford won't pay, does he visit a court house with the rep for giving bad advise if the oil did in fact cause the failure? Lots of bad info is exchanged by misinformed or over eager sales people! It happens everyday.

AD

1. AMSOIL might pay anyway if there was no coolant leak. They do pay out on good will every once in a while. It is good publicity.
2. I think if it went to court, it would be a difficult case to win. He would have to prove the Dealer said he could go 19,000 miles on the oil change for his vehicle.
3. The AMSOIL website clearly shows not to extend the oil change on his vehicle without a UOA due to known fuel dilution problems in his engine.
4. I think the bottle says something to that effect also.
5. The dealer would have no control on the oil change or use of the truck.
T timvipondMember
quote:
Originally posted by ADFD1:

Gosh - here's a real life example of what I've often touted about the misconceptions of the M/M Warranty act. In a nutshell, I can summize.

If you use the prescribed fluids in the prescribed manner, then the burden of proof is upon the OEM to show that your actions somehow caused the failure of the product in question. If you have good, solid evidence to show that you followed warranty parameters, then most OEMs won't even argue with you. If you use alternative materials and/or methods for maintenance, then the burden of proof is upon you to show that your selections did not cause the failure. It's that simple on the surface; use their specs and they have to show it's not their fault - use your stuff and it's up to you to show it's not your fault.

-----------------------------------------


AD

You are right. That statement is a misconception of the M/M Warranty Act. Even if you use "alternative materials and/or methods for maintenance" the burden of proof is still upon the manufacturer that your selections caused the failure. They can easily prove it with oil and parts analysis.

Again GM says:

“The New Vehicle Warranty would not be void simply because an owner failed to use proper engine oils or did not perform maintenance at the prescribed intervals. Warranty applicability is contingent upon the cause of failure.”
Service Policies and Procedures Department,
General Motors Corporation “
T timvipondMember
quote:
Originally posted by inHaliburton:
The reason I began this thread/subject is because a Ford dealer will install Amsoil oil. I do not know what types, though. Not sure if this is commonplace. They are heavily into racing Ford products.

I will try to find out.
Please do. I'd like to know which AMSOIL they install, and if they insist on following Ford's recommended oil change interval or do they say following AMSOIL's recommendations is fine. Thanks.
T trajanMember
Warrantys protect the owner from mfg faults. They also protect the mfg from owner stupidity.

It isn't the owner's fault if he follows the mfg dictates on oil type, viscosity, and oci, and his engine gives him the finger

It isn't the mfg's fault if the owner does as our turbo diesel owner does and the engine gives him the finger.

If you think the warranty is meaningless, that what the mfg has no clue as to what is best for the motor, go buy a new Mustang and put in SA oil. Or swill lube.

And see who has the last laugh.
T timvipondMember
quote:
Originally posted by Trajan:
Warrantys protect the owner from mfg faults. They also protect the mfg from owner stupidity.

It isn't the owner's fault if he follows the mfg dictates on oil type, viscosity, and oci, and his engine gives him the finger

It isn't the mfg's fault if the owner does as our turbo diesel owner does and the engine gives him the finger.

If you think the warranty is meaningless, that what the mfg has no clue as to what is best for the motor, go buy a new Mustang and put in SA oil. Or swill lube.

And see who has the last laugh.


If the vehicle manufacturer proves the SA oil or swill lube failed or even an "approved" or "Certified oil failed even under "recommended" oil change intervals, then it falls back to the owner or the manufacturer of the oil. If they don't fail, then it goes back to the vehicle manufacturer to cover manufacturer defects if it is under warranty.
B bigbearMember
http://www.bobistheoilguy.com/...Number=825144&page=1

Magnason-Moss Act and Amsoil

Tim, I have a question, lets say I by a brand new Ford Mustang and buy Amsoil 100% synthetic oil and I do yearly OCI's.

After the 3 year/ 36,000 mile warranty is up I go ahead and buy an extended warranty from Ford, I buy there Ford ESP Plan and take the warranty out to 100,000 miles. I may not put 25,000 miles on in a year, maybe I might put on anywhere between 15,000 to 20,000 miles a year.

If I have a problem with something going wrong in my engine, it seems you said in that thread that Amsoil would fight for me in court, is there any money out of my pocket, and if Amsoil does battle it out with Ford in court, how long will this process take. I cannot drive my beloved Mustang becuase of whatever went wrong in my engine from doing extended drain intervals with Amsoil. Will this whole legal process take a couple of years, will this mean I will have to go out and buy another car since my Mustang is just sitting.
I inhaliburtonMember
quote:
Originally posted by Big Bear:
http://www.bobistheoilguy.com/...Number=825144&page=1

Magnason-Moss Act and Amsoil

After the 3 year/ 36,000 mile warranty is up I go ahead and buy an extended warranty from Ford, I buy there Ford ESP Plan and take the warranty out to 100,000 miles.


Big Bear, does the above mean that one can purchase Ford's ESP after the purchase, but before the warranty runs out? I didn't purchase, but assumed that if you don't purchase ESP at time you purchased the vehicles, you're out of luck.

I'm assuming Ford Canada has same policy as Ford USA.

Can you clarify, please?
I inhaliburtonMember
quote:
Originally posted by Tim Vipond:
quote:
Originally posted by inHaliburton:
The reason I began this thread/subject is because a Ford dealer will install Amsoil oil. I do not know what types, though. Not sure if this is commonplace. They are heavily into racing Ford products.

I will try to find out.
Please do. I'd like to know which AMSOIL they install, and if they insist on following Ford's recommended oil change interval or do they say following AMSOIL's recommendations is fine. Thanks.


I sent of a post to Anthony Polito of Polito Ford in Lindsay, Ontario. He's going to get back to me with info.

I have a feeling that Ford is not as generous as GM re OCIs.

My Manual sez 6 months or 8 000 kms. That's it.

If that's the case, XL, or next highest on the list is the oil of choice for me. If they stock it and the price differential is 1 or 2 bucks.

I'll let you know when I know.
T timvipondMember
quote:
Originally posted by Big Bear:
http://www.bobistheoilguy.com/...Number=825144&page=1

Magnason-Moss Act and Amsoil

Tim, I have a question, lets say I by a brand new Ford Mustang and buy Amsoil 100% synthetic oil and I do yearly OCI's.

After the 3 year/ 36,000 mile warranty is up I go ahead and buy an extended warranty from Ford, I buy there Ford ESP Plan and take the warranty out to 100,000 miles. I may not put 25,000 miles on in a year, maybe I might put on anywhere between 15,000 to 20,000 miles a year.

If I have a problem with something going wrong in my engine, it seems you said in that thread that Amsoil would fight for me in court, is there any money out of my pocket, and if Amsoil does battle it out with Ford in court, how long will this process take. I cannot drive my beloved Mustang becuase of whatever went wrong in my engine from doing extended drain intervals with Amsoil. Will this whole legal process take a couple of years, will this mean I will have to go out and buy another car since my Mustang is just sitting.


It all depends on what went wrong with the engine. If it was a manufacturing defect, Ford pays. If Ford Motor Company writes that AMSOIL oil failed (which they have to prove), then contact AMSOIL technical who will begin their own investigation at no cost to you. Generally, it only takes a few phone calls to determine what the problem is, and maybe an independent oil and parts analysis which might take a few days. If there is doubt, AMSOIL will authorize repairs, and if their analysis shows the oil did not fail, they will seek reimbursement from Ford. It should only take a few days longer than regular repairs. I have never heard of it going to court. Usually the outcome of the 3rd party oil and part analysis is very clear what caused the failure, thus which company is responsible. You can rent another Mustang in the meantime which should be covered by either company's warranty.
B bigbearMember
quote:
Originally posted by inHaliburton:
quote:
Originally posted by Big Bear:
http://www.bobistheoilguy.com/...Number=825144&page=1

Magnason-Moss Act and Amsoil

After the 3 year/ 36,000 mile warranty is up I go ahead and buy an extended warranty from Ford, I buy there Ford ESP Plan and take the warranty out to 100,000 miles.


Big Bear, does the above mean that one can purchase Ford's ESP after the purchase, but before the warranty runs out? I didn't purchase, but assumed that if you don't purchase ESP at time you purchased the vehicles, you're out of luck.

I'm assuming Ford Canada has same policy as Ford USA.

Can you clarify, please?


From my understanding, you can purchase the Ford ESP after you purchase your car, you can purchase the Ford ESP right up until your 3 year 36 month warranty expires.

Do not get talked into anyone from Ford on buying any other extended warranty policy, the Ford ESP is the best, and all of the others are worthless, these other 3rd party warranties make you leave the car at the dealer and it can take weeks for a represenative to come out, with the Ford ESP, the service advisor just makes a quick call.
J johnpr3Member
quote:
quote:
Originally posted by Big Bear:
http://www.bobistheoilguy.com/...Number=825144&page=1

Magnason-Moss Act and Amsoil

Tim, I have a question, lets say I by a brand new Ford Mustang and buy Amsoil 100% synthetic oil and I do yearly OCI's.

After the 3 year/ 36,000 mile warranty is up I go ahead and buy an extended warranty from Ford, I buy there Ford ESP Plan and take the warranty out to 100,000 miles. I may not put 25,000 miles on in a year, maybe I might put on anywhere between 15,000 to 20,000 miles a year.

If I have a problem with something going wrong in my engine, it seems you said in that thread that Amsoil would fight for me in court, is there any money out of my pocket, and if Amsoil does battle it out with Ford in court, how long will this process take. I cannot drive my beloved Mustang becuase of whatever went wrong in my engine from doing extended drain intervals with Amsoil. Will this whole legal process take a couple of years, will this mean I will have to go out and buy another car since my Mustang is just sitting.


It all depends on what went wrong with the engine. If it was a manufacturing defect, Ford pays. If Ford Motor Company writes that AMSOIL oil failed (which they have to prove), then contact AMSOIL technical who will begin their own investigation at no cost to you. Generally, it only takes a few phone calls to determine what the problem is, and an independent oil and parts analysis which might take a few days. If there is doubt, AMSOIL will authorize repairs, and if their analysis shows the oil did not fail, they will seek reimbursement from Ford. It should only take a few days longer than regular repairs. You can rent another Mustang in the meantime which should be covered by either company's warranty.


It all comes down to the end user. The OEM will pass it off to the Oil company, who passes it off to the end user. The end user will have to PROVE they did everything just right. That of course includes documentation. As far as the bigger engines go, if you are doing extended drains, you'd better being doing regular oil analysis over the drain interval.
B bigbearMember
quote:
Originally posted by Tim Vipond:
quote:
Originally posted by Big Bear:
http://www.bobistheoilguy.com/...Number=825144&page=1

Magnason-Moss Act and Amsoil

Tim, I have a question, lets say I by a brand new Ford Mustang and buy Amsoil 100% synthetic oil and I do yearly OCI's.

After the 3 year/ 36,000 mile warranty is up I go ahead and buy an extended warranty from Ford, I buy there Ford ESP Plan and take the warranty out to 100,000 miles. I may not put 25,000 miles on in a year, maybe I might put on anywhere between 15,000 to 20,000 miles a year.

If I have a problem with something going wrong in my engine, it seems you said in that thread that Amsoil would fight for me in court, is there any money out of my pocket, and if Amsoil does battle it out with Ford in court, how long will this process take. I cannot drive my beloved Mustang becuase of whatever went wrong in my engine from doing extended drain intervals with Amsoil. Will this whole legal process take a couple of years, will this mean I will have to go out and buy another car since my Mustang is just sitting.


It all depends on what went wrong with the engine. If it was a manufacturing defect, Ford pays. If Ford Motor Company writes that AMSOIL oil failed (which they have to prove), then contact AMSOIL technical who will begin their own investigation at no cost to you. Generally, it only takes a few phone calls to determine what the problem is, and maybe an independent oil and parts analysis which might take a few days. If there is doubt, AMSOIL will authorize repairs, and if their analysis shows the oil did not fail, they will seek reimbursement from Ford. It should only take a few days longer than regular repairs. I have never heard of it going to court. Usually the outcome of the 3rd party oil and part analysis is very clear what caused the failure, thus which company is responsible. You can rent another Mustang in the meantime which should be covered by either company's warranty.


Let's say it was a lubrication failure, like a rod or some other lubricated part that goes bad, your telling me that if Ford denies my warranty because I did extended drains with Amsoil, so Amsoil is going to jump in and take care of this in a few days, that sounds really optimistic, I just might have to go and let my Amsoil Rep read this thread and see what he thinks.
T timvipondMember
quote:
Originally posted by Big Bear:

Let's say it was a lubrication failure, like a rod or some other lubricated part that goes bad, your telling me that if Ford denies my warranty because I did extended drains with Amsoil, so Amsoil is going to jump in and take care of this in a few days, that sounds really optimistic, I just might have to go and let my Amsoil Rep read this thread and see what he thinks.
It depends why the lubricated part went bad. If the lubricated part goes bad, because of a manufacturing defect, Ford pays. If the lubricant failed, then AMSOIL pays. It shouldn't take more than a few days to determine the cause of the failure. You might consider calling AMSOIL technical to verify.
B bigbearMember
quote:
Originally posted by Tim Vipond:
quote:
Originally posted by Big Bear:

Let's say it was a lubrication failure, like a rod or some other lubricated part that goes bad, your telling me that if Ford denies my warranty because I did extended drains with Amsoil, so Amsoil is going to jump in and take care of this in a few days, that sounds really optimistic, I just might have to go and let my Amsoil Rep read this thread and see what he thinks.
It depends why the lubricated part went bad. If the lubricated part goes bad, because of a manufacturing defect, Ford pays. If the lubricant failed, then AMSOIL pays. It shouldn't take more than a few days to determine the cause of the failure. You might consider calling AMSOIL technical to verify.


So, it is going to take Amsoil only a couple of days to send someone out and verify that it was there oil that failed. I am going to talk with my Amsoil Rep instead of calling the Amsoil Tech Line, at least with my Amsoil Rep I can look him in the eye when I talk with him as opposed to some carefully worded response from an Amsoil tech that is talking from a script to me from over the phone.

This all just sounds to good to be true, I think I will stick with the manufactures suggested OCI.
T timvipondMember
quote:
Originally posted by Big Bear:
quote:
Originally posted by Tim Vipond:
quote:
Originally posted by Big Bear:

Let's say it was a lubrication failure, like a rod or some other lubricated part that goes bad, your telling me that if Ford denies my warranty because I did extended drains with Amsoil, so Amsoil is going to jump in and take care of this in a few days, that sounds really optimistic, I just might have to go and let my Amsoil Rep read this thread and see what he thinks.
It depends why the lubricated part went bad. If the lubricated part goes bad, because of a manufacturing defect, Ford pays. If the lubricant failed, then AMSOIL pays. It shouldn't take more than a few days to determine the cause of the failure. You might consider calling AMSOIL technical to verify.


So, it is going to take Amsoil only a couple of days to send someone out and verify that it was there oil that failed. I am going to talk with my Amsoil Rep instead of calling the Amsoil Tech Line, at least with my Amsoil Rep I can look him in the eye when I talk with him as opposed to some carefully worded response from an Amsoil tech that is talking from a script to me from over the phone.

This all just sounds to good to be true, I think I will stick with the manufactures suggested OCI.


Better yet, why don't you email AMSOIL technical with your warranty question, so you can get their answer back in writing. They are the one responsible for the warranty, not an AMSOIL Dealer. Then you can paste their answer here.

Here is a copy of the AMSOIL warranty: http://www.amsoil.com/lit/g1363.pdf?zo=1181889 .

Here is a copy of the AMSOIL claim procedure: http://www.amsoil.com/lit/g40.pdf?zo=1181889 .
A adfd1Member
Lots of the use of the words "it depends", it does depend. Sometimes it depends upon a lawyer, or a regional manger, and how good a fighter you are. All the while the car sits useless.

As far as Amsoil sometimes paying out as "Goodwill" they'll put a limit on how good their Goodwill is! If it is big Bucks, it will be handed right on over the their legal dept.

MFG suggested approved oils, and their suggested intervals are your best bet till the warranty runs out.

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T timvipondMember
quote:
Originally posted by ADFD1:
Lots of the use of the words "it depends", it does depend. Sometimes it depends upon a lawyer, or a regional manger, and how good a fighter you are. All the while the car sits useless.
I haven't seen that with AMSOIL. If you have, please post.

quote:
Originally posted by ADFD1:As far as Amsoil sometimes paying out as "Goodwill" they'll put a limit on how good their Goodwill is! If it is big Bucks, it will be handed right on over the their legal dept.
I don't see where AMSOIL has any warranty complaints with any consumer, consumer organization, or government agency. If you do, please post.

quote:
Originally posted by ADFD1:MFG suggested approved oils, and their suggested intervals are your best bet till the warranty runs out.
Unless the MFG suggested approved oils and suggested intervals fail, as has been the case with Toyota, VW, Audi, Chrysler, and Saab, Dodge, Jeep, Lexus, who had to revise their oil recommendations, change intervals and caused the customers to pay out of pocket and lengthen their warranty coverage. Then it could fall back to the oil company. That is why I like to use a better oil than their recommended approved oils that barely meet their spec, and a company with an outstanding warranty, should their products ever fail.
T trajanMember
1: Do you like having to make payments on a car sitting on a lot while the game of "They said/They said" goes through the courts?

2: Do you want to be the walnut between the jaws of an oil maker and a car maker?

3: Do you really want to go on public record telling the world why you're too stupid to follow the mfg warranty?

Or would you rather just follow the contract you agreed to by buying the car in the first place, and avoid all the above?
T timvipondMember
quote:
Originally posted by Trajan:
1: Do you like having to make payments on a car sitting on a lot while the game of "They said/They said" goes through the courts?
Do you know of such a case with AMSOIL? Please post.

quote:
Originally posted by Trajan:2: Do you want to be the walnut between the jaws of an oil maker and a car maker?
Do you know of such a case with AMSOIL? Please post.

quote:
Originally posted by Trajan:3: Do you really want to go on public record telling the world why you're too stupid to follow the mfg warranty?
Do you know of such a case with AMSOIL? Please post.

quote:
Originally posted by Trajan:3:Or would you rather just follow the contract you agreed to by buying the car in the first place, and avoid all the above?
Again, this is what GM says:

“The New Vehicle Warranty would not be void simply because an owner failed to use proper engine oils or did not perform maintenance at the prescribed intervals. Warranty applicability is contingent upon the cause of failure.”
Service Policies and Procedures Department,
General Motors Corporation “

And again, Unless the MFG suggested approved oils and suggested intervals fail, as has been the case with Toyota, VW, Audi, Chrysler, and Saab, Dodge, Jeep, Lexus, who had to revise their oil recommendations, change intervals and caused the customers to pay out of pocket and lengthen their warranty coverage. Then it could fall back to the oil company. That is why I like to use a better oil than their recommended approved oils that barely meet their spec, and a company with an outstanding warranty, should their products ever fail.
A adfd1Member
quote:
Originally posted by Trajan:

1: Do you like having to make payments on a car sitting on a lot while the game of "They said/They said" goes through the courts?


YES or you will destroy your credit, and run the risk of a repo.


quote:
2: Do you want to be the walnut between the jaws of an oil maker and a car maker?


Nope, but you will!

quote:
3: Do you really want to go on public record telling the world why you're too stupid to follow the mfg warranty?


No

quote:
Or would you rather just follow the contract you agreed to by buying the car in the first place, and avoid all the above?


Yep. Actually quite simple Trajan, some people just like to complicate things.


Remember many times when a company pays a settlement for a claim both parties sign papers that they won't disclose terms of the settlement. That helps maintain a company's reputation, that agreement is legally binding too, it is part of the settlement. So finding something on the internet would be tough. Service writers and my machine shop buddy told me of customer woes not using approved oil, and not following the mfg recommended OCI's. A Honda writer told me of problems with Amsoil ATF used in an Accord., some universal fluid they offer.

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A adfd1Member
Poor shift quality, which was resolved by changing the fluid back to the Honda ATF. Customer was an avid DIY'er and decided to change his ATF to Amsoil ATF, according to the service writer the job was done properly. The guy took the car into Honda to have it checked out, they drained and refilled with Honda ATF problem solved. There are a few cases of this in some of the Honda forums I was told. I did not look for myself. There are also people satisfied with Amsoil ATF in Honda cars.

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T timvipondMember
quote:
Originally posted by ADFD1:
Poor shift quality, which was resolved by changing the fluid back to the Honda ATF. Customer was an avid DIY'er and decided to change his ATF to Amsoil ATF, according to the service writer the job was done properly. The guy took the car into Honda to have it checked out, they drained and refilled with Honda ATF problem solved. There are a few cases of this in some of the Honda forums I was told. I did not look for myself. There are also people satisfied with Amsoil ATF in Honda cars.

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I'm reading at BITOG http://www.bobistheoilguy.com/...=1902558#Post1902558 that they seem to prefer AMSOIL ATF over the Honda Z1. It is unanimous so far in that thread. And in this BITOG thread http://www.bobistheoilguy.com/...umber=1852119&page=2 . And this BITOG thread http://www.bobistheoilguy.com/...umber=1631140&page=7 .
And this at BITOG http://www.bobistheoilguy.com/...wflat&Number=1107830 .
And this BITOG http://www.bobistheoilguy.com/...umber=1253297&page=2 .
Last edited by timvipond
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